Updated: 7th May 2026
Effective Date of this Policy: May 7, 2026
Last Updated: May 7, 2026
App Name: VisionsGo (the “App”)
Developer / Publisher: Metegrity Inc. (“Metegrity”)
Contact: support@metegrity.com
Mailing Address: 5715 – 76 Avenue, Edmonton, Alberta, Canada T6B 0A7
This Privacy Policy applies to the VisionsGo™ App as made available through Google Play and any other authorized distribution channel, and explains how Metegrity collects, uses, discloses, retains, and protects information when you use the App, along with related services, websites, support services, and any associated features.
The App is Metegrity’s mobile application which allows authorized individual users to remotely connect to a licensed version of Metegrity’s Visions™ software, which is made available on an enterprise installation or on a SaaS (software as a service) basis but not as a mobile application. Visions is an asset integrity management solution, designed to streamline inspection, operational, and engineering data for all assets, from wellhead to shipping terminal, on a single platform. The App enables users to capture data in the field in real-time and synchronize data capture and processing to the primary Visions database used under license by the employer or contractor of the App user.
Category of Data:
Summary
App publisher:
Metegrity Inc., 5715 – 76 Avenue, Edmonton, Alberta, Canada T6B 0A7
Privacy contact:
support@metegrity.com, https://metegrity.com/contact
Account requirements:
The App enables remote connection and access to Metegrity’s Visions™ software as the primary functionality of the App.
To use the App, the user must first have authorization from an organization with a license to use Visions, and an account for the user as set up by the organization. The App does not permit users to create an account.
No account is required to download and install the App, but functionality is not enabled without an account. Users are unable to log in to the App and access its functionality without an account.
Accounts are created as part of an employment or contractor relationship of the user with an organization. The organization will be either (i) user’s employer, creating an account for user as an employee; or (ii) an organization which has engaged user to provide services as an independent contractor, and creates an account for user as a contractor to the organization.
To activate and enable the functionality of the App and the account as set up by the user’s organization, the user must enter the following information as provided or permitted by the user’s organization:
Data collected:
Username/User ID, user password, and server identification: collected, used, stored on the device and may be stored remotely by Metegrity, and disclosed to the user’s organization to authenticate the user and enable authorized access to the organization’s Visions software as licensed to the organization. Users cannot turn off this function, and the App will not operate without this information.
User email address: collected, used, stored on the device and may be stored remotely by Metegrity, and disclosed to the user’s organization to assist in identifying the user, and may be used to communicate with the user regarding troubleshooting, bug fixes, updates, and messages related to the App. Users are encouraged to use only a business-related email address. Users may decline providing an email address, but the App may not operate without it, support may be limited or unavailable, or functionality may be limited.
Device ID and device information: collected, used, stored on the device and remotely by Metegrity, and then used and disclosed to the user’s organization to enable registration of the user’s specific device and authentication of user for information security purposes as may be required by the user’s organization before the App becomes usable with the organization’s Visions software. Users may decline to allow this function, but the App may not function without it or functionality may be limited.
User’s precise location: collected, stored on the device and remotely by Metegrity, and then used and disclosed to user’s organization to identify the location where the user is using the App to (i) confirm use with respect to specific facilities, plants, equipment, installations, assets, etc.; and (ii) to link data input into the App and, through the App, to the Visions software installation of the user’s organization, to those specific facilities, plants, equipment, installations, and assets for information validation and security purposes. Users may decline to allow this function, but the App may not function without it or functionality may be limited.
User’s camera and photos: accessed by the App so that data from the user’s camera and photos are collected, stored on the device, used, and made available for disclosure to user’s organization to enable the user to photograph and collect information about specific facilities, plants, equipment, installations, assets, etc. for inspection, operational, evaluation, and engineering purposes and for upload into the user’s organization’s Visions software. Users may decline to allow this function, but the App may not function without it or functionality may be limited. User may delete photos from the device but not photos that have been remotely stored by Metegrity or uploaded to the user’s organization’s licensed Visions software.
User-generated content: user-generated content, including text, notes, reports, documents, records, photographs, and sound recordings related to the capture and processing of inspection, operational, and engineering data is collected, stored on the device, used, and made available for disclosure to user’s organization to enable the user to generate and collect information about specific facilities, plants, equipment, installations, assets, etc. for inspection, operational, evaluation, and engineering purposes and for upload into the user’s organization’s Visions software. Users may decline to allow this function, but the App may not function without it or functionality may be limited.
Data usage and handling data related to user’s email address, user’s Username or User ID, user’s device identification and information, and user’s precise location: collected, stored on the device and remotely by Metegrity, and may be disclosed to the user’s organization as required for use of the App to enable app functionality, fraud prevention, data security, and compliance. Users may decline to allow this function, but the App may not function without it or functionality may be limited. Usage and handling data may be retained and stored indefinitely.
User ID information: collected, stored on the device and remotely by Metegrity, and may be disclosed to the user’s organization as required for use of the App to enable app functionality, fraud prevention, data security, and compliance. Users cannot turn off this function. User ID information may be retained and stored indefinitely.
Sensitive permissions used:
Location, camera, microphone
Third-party SDKs:
None
Data shared with third parties:
Data is shared with the user’s organization and may be shared with Metegrity’s contractors and service providers.
Data encrypted in transit:
Data is encrypted in transit.
User deletion request available?
Yes. Users may request deletion of their data by visiting https://metegrity.com/contact and providing the information required.
Children targeted?
No
We may collect the following categories of information, depending on how you use the App and which features you choose to enable.
We may collect information that you provide directly, including:
When you use the App, we may automatically collect certain information, including:
The App may request access to certain device permissions. We will request these permissions only when needed for the relevant feature.
Permission / Data
Purpose
Required or Optional
Location
Maps to record location
Required for the App to function
Camera
To photograph specific facilities, plants, equipment, installations, assets, etc. as selected by the user
Optional
Photos, Files
To upload images or documents
Optional
We may use information for the following purposes:
We may use third-party service providers, SDKs, APIs, and integrations, including:
Provider
Purpose
Data Potentially Processed
Google Maps
Location services
Location, IP address
Oracle
Database services, hosting, and storage
Account data, app data, photos and documents uploaded to the user’s organization’s licensed version of Visions, logs
We are responsible for reviewing how third-party code, libraries, and SDKs collect and share user data and for reflecting those practices accurately in Google Play’s Data safety form.
We may disclose information in the following circumstances:
The App shares information with the user’s organization’s licensed version of Metegrity’s Visions software. As an employee or contractor of that organization, the user’s information will be subject to the privacy policy and other policies of that organization.
We may share app usage, performance, diagnostic, and crash information with analytics and diagnostics providers to understand how the App is used and to improve reliability and performance.
The App has no advertising or marketing features, and no information is shared for advertising or marketing purposes.
No fees are charged to the user. The App does not enable or require purchases or in-app payments. No subscription is required. We may receive limited transaction information needed to confirm download and activation, to manage use of the App, to provide support, and to comply with legal and accounting obligations.
We may disclose information where we believe disclosure is required or permitted by law, legal process, regulatory request, court order, or to protect rights, safety, security, or property.
We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, subject to appropriate safeguards and applicable law.
We may share information where you direct us to do so or where you give consent. We reserve the right to disclose information where permitted or required by applicable law and privacy legislation.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. We have no control over the retention period of the user’s organization.
Retention periods may vary depending on the nature of the information and the purpose for which it is used. When information is no longer required, we will delete, de-identify, or anonymize it, subject to backup, archival, legal, security, and compliance requirements.
The App does not allow users to create an account. The user is provided with a username or user ID by the organization with which the user is an employee or an independent contractor. Users may delete the App from their device at any time. Deletion will remove all App data from the user’s device. Deletion will not remove data uploaded into the Visions software by the App prior to deletion.
Users may request deletion of their data under Metegrity’s control by visiting https://metegrity.com/contact and providing the information required. User data in the custody or control of the user’s organization is not under the control of Metegrity.
When we delete a user’s data, we will delete personal information associated with the user, unless retention is required or permitted for legal, regulatory, tax, accounting, fraud prevention, security, dispute resolution, litigation, or legitimate business purposes.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.
These safeguards may include:
No method of transmission or storage is completely secure. We cannot guarantee absolute security.
Depending on your location and applicable law, you may have rights to:
You may also control certain data collection through your device settings, including permissions for location, camera, microphone, contacts, notifications, photos, files, Bluetooth, and advertising ID.
To make a privacy request, contact us at support@metegrity.com or https://metegrity.com/contact
Required location collection
The App is intended to collect and use precise location information and requires that information to identify the location where the user is using the App to (i) confirm use with respect to specific facilities, plants, equipment, installations, assets, etc.; and (ii) to link data input into the App and, through the App, to the Visions software installation of the user’s organization, to those specific facilities, plants, equipment, installations, and assets for information validation and security purposes. If you do not allow location access, the App may have limited functionality and may be unable to confirm use with respect to specific facilities, plants, equipment, installations, assets, etc. or to link data input into the App to those specific facilities, plants, equipment, installations, and assets.
No ads:
The App does not display third-party advertisements.
Analytics:
We may use analytics tools to understand app usage, diagnose issues, and improve performance. Analytics data may include app interactions, device information, diagnostics, and approximate location derived from IP address.
Not directed to children:
The App is not directed to children under 16 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us at support@metegrity.com and we will take appropriate steps.
We may process and store information in Canada and the United States as well as other countries. Privacy laws in those jurisdictions may differ from those in your province, state, or country. Where legally required to do so, we will provide you with the name and contact information of a person who can answer your questions related to transfer of your information to another jurisdiction and storage of your information in that other jurisdiction.
Where required, we use contractual, technical, organizational, and other safeguards designed to protect personal information transferred across borders.
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by updating the effective date and/or in-app notice, as appropriate.
Your continued use of the App after the updated Privacy Policy becomes effective means that you acknowledge the updated Privacy Policy, subject to applicable law.
If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, please contact:
Privacy Contact: Metegrity Support
Email: support@metegrity.com
Address: Metegrity Inc. 5715 – 76 Avenue, Edmonton, Alberta, Canada T6B 0A7
Web form: https://metegrity.com/contact